Privacy Policy

Boca Veterinary Clinic Privacy Policy

This Privacy Policy outlines how Boca Veterinary Clinic (“we,” “our,” or “the Company”) collects, uses, discloses, and protects the personal identifiable information (“PII”) of users (“you” or “users”) of (“the Website”). Your privacy is important to us, and we are committed to safeguarding your PII. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of PII from users, including but not limited to:

  1. Email address
  2. First and last name
  3. Phone number
  4. Address
  5. Patient Medical and Treatment Records
  6. Any other information you voluntarily provide to us

Use of Personal Identifiable Information

We use the collected PII for the following purposes:

  1. To provide and improve our services to you.
  2. To process your transactions, inquiries, and requests.
  3. To communicate with you, including responding to your inquiries and providing updates related to our products and services.
  4. To personalize your experience.
  5. To comply with legal and regulatory requirements.
  6. To send patient and client related text messages
  7. To send emails
  8. To Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help analyze how users interact with the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Payment Methods

We offer various payment methods for our products and services, including:

  1. Apple and Google in-store payments
  2. In-store cash and credit cards
  3. Online payments via our Website
  4. Care Credit

Please note that while we strive to protect your PII, we do not directly process or store your payment information. All payment transactions are securely processed by trusted third-party payment processors including Clover, Bank of America, Care Credit, and others. It is advisable to review their respective privacy policies and terms of use for more information.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

GDPR Compliance

If you are accessing the Website from the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that we aim to comply with the General Data Protection Regulation (GDPR). By using our Website and providing your PII, you consent to the transfer of your data to the United States and the processing of your data in accordance with this Privacy Policy.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Contact Us

If you have any questions, concerns, or inquiries about our Privacy Policy or the handling of your PII, you can reach us via:

  • Phone: 561-392-6540
  • Mail: Boca Veterinary Clinic
    • 22191 Powerline Rd STE 14B
    • Boca Raton FL. 33433
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