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TERMS OF USE

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TERMS OF USE

Effective Date: July 29, 2026

Last Updated: July 29, 2026

These Terms Of Use (the “Terms” or this “Agreement”) set forth the legally binding terms governing your access to and use of the website located at bocaveterinaryclinic.com (the “Website”) and all related services, intake forms, scheduling tools, electronic communications, and text messaging programs offered by Boca Veterinary Clinic (“BVC,” the “Company,” “we,” “us,” or “our”) (collectively, “Services”).

Please read these Terms carefully. By accessing the Website, registering as a client, submitting a form, scheduling an appointment, providing your contact information, or otherwise using the Services, you (“you,” “your,” the “client,” “pet owner,” or “user”) acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference.

Please read the Terms carefully before you start to use the Website. If you do not agree to these Terms, you must not access or use the Website or Services. 

This Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

CHANGES TO THE TERMS

  • Acceptance. Your use of the Website or Services constitutes your acceptance of the Terms. If you are acting on behalf of another person or entity (e.g. bringing a pet owned by a family member) you represent and warrant that you possess the authority to bind that person or entity to these Terms.
  • Modification. BVC reserves the right, in its sole discretion, to amend, modify, supplement, or replace these Terms at any time. Revisions become effective upon posting to the Website, as indicated by the “Last Updated” date above. Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of those revisions. You are encouraged to review these Terms periodically.

INTELLECTUAL PROPERTY

The Website and all its contents, features, and functionality (including but not limited to all information, software, text, graphics, logos, trademarks, service marks, images, audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by the United States and international copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws. Except for personal, non-commercial use, you may not reproduce, distribute, publicly display, modify, or create derivative works from any Website content without the prior written consent of BVC.

You must not:

  • Modify copies of any materials from this Website.
  • Use any illustrations, photographs, videos, audio sequences, or any graphics from the accompany text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

TRADEMARKS

The Company name and the Company’s logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

RELIANCE ON INFORMATION

The information and content provided/published on the Website or through the Company’s Platforms, including but not limited to Facebook, Instagram, LinkedIn, and Yelp, is for general information purposes only and does not constitute veterinary or professional advice or create a veterinarian-client-patient relationship. We do not warrant its accuracy, completeness, or usefulness, and any reliance you place on it is strictly at your own risk. We disclaim all liability arising from reliance placed on such materials by you or any other visitor, or by anyone informed of their contents. In a suspected emergency, do not rely on the Website or Platforms, please contact the Company directly or proceed to the nearest emergency veterinary facility.

THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to, or integrations with, third-party websites, payment processors, scheduling platforms, or messaging providers that are not owned or controlled by BVC. BVC is not responsible for the content, security, privacy practices, or terms of any third party. Your use of any third-party service is governed solely by that party’s own terms and privacy policy and your choice to access them is at your own risk. Additionally, BVC is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

SMS TEXT MESSAGING TERMS AND CONDITIONS

This section governs enrollment in and use of BVC’s text messaging (“SMS”) program and applies in addition to the general Terms set forth in this Agreement.

  • Methods of Opt-In. You consent to receive text messages from BVC by voluntarily providing your mobile telephone number through any of the following means:
  1. Enrolling as a new client, or enrolling your pet as a new patient, during a telephone call with BVC;
  2. Providing your mobile number on any new client or new patient sign-up form;
  3. Providing your mobile number when updating your contact information, whether digitally or in person;
  4. Providing your mobile number on any written client or patient form;
  5. Providing your mobile number on any digital client or patient form; or
  6. Providing your mobile number in person to a member of the BVC staff.
  • Categories of Messages. By voluntarily providing your mobile telephone number, you consent to receive transactional, informational, and operational text messages from BVC, including but not limited to:
  • Requests to confirm or update client contact information;
  • Requests to confirm or update patient (pet) information;
  • Pre-appointment and post-appointment questionnaires and surveys;
  • Appointment reminders for veterinary, grooming, boarding, and other services;
  • Digital Patient Care Plans;
  • Digital Estimates;
  • Prescription and order status updates;
  • Shipping and delivery notifications;
  • Pet medical history updates;
  • Invoices and billing notifications; and
  • Information regarding goods or services offered by BVC.

Consent to receive text messages is not a condition of the purchase of any goods or services. Messages may be generated and transmitted by automated means.

  • Message and Data Rates. Message and data rates may apply to messages sent to you by BVC and to messages you send to BVC. Please contact your wireless carrier with any questions concerning your messaging or data plan.
  • Opt-Out Procedure. To stop receiving text messages from BVC and opt-out, you agree to reply STOP to the number sending the message. After replying STOP, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while BVC processes your request(s). If you opt out of one BVC’s text messaging services, you may remain opted into other Company texting services unless you opt out of those programs separately. If you need further assistance or are experiencing issues with the messaging program you can reply with the keyword HELP or for more assistance, contact BVC’s reception desk at 561-392-6540.
  • Eligibility and Age. By providing your phone number to BVC you affirm you are 18 years old or older and you are the current subscriber or the authorized user of the phone number you have provided. You further agree that you will not initiate messages or provide the phone number of any other person or entity without authorization. You agree to notify BVC immediately of any change, deactivation, reassignment, or loss of your phone number.
  • Carrier Liability and Delivery. Wireless carriers are not liable for delayed or undelivered messages. BVC shall not be responsible for message delivery failures arising from carrier limitations, device malfunction, network conditions, or other circumstances beyond its reasonable control.
  • Message Frequency. The number of messages you receive will vary depending on your appointments, your account activity, and the services you use (including but not limited to diagnostic activity, order, and labs). Message frequency is recurring and is determined by your interactions with BVC.

CONSENT TO ELECTRONIC COMMUNICATIONS

By providing an email address or telephone number to BVC, you consent to receive communications from us electronically, including appointment reminders, invoices, care plans, questionnaires, and service-related notices. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

You may unsubscribe from promotional email at any time using the unsubscribe mechanism contained in those messages. Please note that you may continue to receive transactional and operational communications relating to your account or your pet’s care.

PRIVACY

Your use of the Website and Services as well as any information you submit to BVC, including your telephone number, email address, and your pet’s medical information, is governed by our Privacy Policy and incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices regarding the collection, use, disclosure, and safeguarding of your information. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

GEOGRAPHIC RESTRICTIONS

This Website is intended for use only by individuals located within the United States. We make no representation that the Website or its content is available or appropriate for use in other locations, and access may be unlawful for certain individuals or in certain countries. If you choose to access the Website from outside the United States, you do so at your own initiative and are solely responsible for complying with any applicable local laws.

DISCLAIMER OF WARRANTIES

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BVC, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Website.

GOVERNING LAW; VENUE

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws provisions. You agree that any action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you hereby consent to the personal jurisdiction and venue of such courts.

WAIVER AND SEVERABILITY

No failure or delay by BVC in exercising any right under these Terms shall operate as a waiver of that right. No waiver of any provision shall be effective unless made in writing and signed by an authorized representative of BVC.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

ASSIGNMENT

You may not assign or transfer these Terms or any rights hereunder without BVC’s prior written consent. BVC may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any additional clinic policies referenced herein, constitute the entire agreement between you and BVC with respect to the Website and Services, and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral.